This Privacy Policy explains how Rosehill Furnishings collects, uses and stores the data that you provide to us. If you have any questions or concerns about this policy, please contact us immediately. This policy applies to the website www.rosehill.co.uk and all products and services offered by Rosehill Furnishings Ltd (“Rosehill”).

What information do we collect and for what purpose?

When you contact Rosehill we collect the relevant information needed to deal with your enquiry about our products and/or services. This includes your name, the details of the organisation you are contacting Rosehill on behalf of and your contact details. We collect this information during our meetings and /or telephone conversations, or via online submission forms on the website.

We use the information collected for the purpose of responding to your enquiry, request or questions. We may also use the information to improve our customer service or the ease of use of our website.

We use cookies on our website to improve our customers experience and to use Google Analytics. By using these we may also collect the non-personal identification information such as; demographic information, IP address, your location and the device and /or browser you are using to access our site.

Google Analytics are used to monitor and analyse the use of our site. This helps us monitor web page traffic and improve our site where necessary to make it more user friendly. We will use this information for this purpose only and this will be stored on Google’s servers. You can view Google’s Privacy Policy here: https://policies.google.com/privacy

Do we share your data & how securely is it stored?

We take your privacy seriously and will only use your data to administer your account and to provide the products and services you have requested from us. We do not sell or share your information with other companies.

We do pass on the names of the organisations we have supplied to other potential customers as references. But this does not include any contact details, only the product supplied.

Our website is stored securely at our UK data centres. We have adequate security measures in place, including but not limited to, hardware & software firewalls & server-side malware protection. Internally we use Microsoft Office 365 for our email system. You can view their privacy policy here: https://products.office.com/en-gb/business/office-365-trust-center-privacy.

Information is held on our secure server indefinitely to allow us to refer back to your order or enquiry for future queries. If you opt into our marketing emails this information will also be held on our email system until you unsubscribe from the emails. We will retain hard-copy paperwork for up to 6 years from the point of order and /or enquiry, however, data held electronically may be retained for longer.

What rights do you have to access or delete your data?

You have a right to request the details of the information we hold about you. You also have the right to request for any incorrect or incomplete information held to be updated with the correct details.

You have the right to remove consent for us to hold and use your data and can request the erasure of your data if you feel that the data we hold is no longer necessary for the purposes for which you have provided it.

Links to third party sites:

Our site contains links to other sites. Rosehill Furnishings Ltd is not responsible for the privacy practices, or the content, of those websites. We are not responsible for any information you submit on external websites.

 

We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time for any updates. If you do not agree to this policy, please do not use our website. Your continued use of the website will be deemed acceptance of our terms.

If you need any further information or have any concerns at all please contact us and we will address them quickly and seriously. We believe all our processes are compliant with GDPR.

Rosehill Furnishings Ltd, Oak Green House, Stanley Green Business Park, Cheadle, Cheshire, SK8 6QL
Email: Info@rosehill.co.uk
Tel: 0161 485 1717

Updated May 2018