No one likes waiting, or do they? Depending on your line of business, or the services you provide, you might have a reception or waiting area full of clients, customers or service users. While waiting is often seen as a waste of time and a frustrating part of modern life, there are a few ways in which you can keep your audience comfortable while making their wait as pleasurable as possible.
The right waiting area chairs
The best chairs for your needs will depend upon who your clients are. if, for example, you run a medical facility and a lot of your service users are elderly or infirm, you will likely need high backed chairs with solid arms to make it easier for people to get in and out of them. If you run a business where most of your clients are younger and only waiting a short time, smart, stacking chairs with padded seats might be an option.
Likewise, if the number of people waiting tends to fluctuate dramatically, whether at different times of the day or different days of the week, you might want to make sure you have a back-up supply. A readily available supply of spare chairs, whether stacking or folding to take up minimal space, can be brought out at busy periods. The result? No one has to stand.
Whichever seats you choose, make sure they are comfortable to sit on. Padded chairs are the best choice if you have the space and budget, or if you tend to have clients waiting a long time. Alternatively, ergonomically designed seating with smooth, comfortable, moulded seats are a good choice if you prefer minimalist, lightweight seating.
You don’t need to go all-out here, but a TV showing a rolling news channel, music channel or entertainment channel, depending on your audience, is a great way to help people wait in comfort and forget just how long they’ve been there at busier times. Waiting areas are notorious for having out-of-date magazines for clients or patients to read, and this adds to the general frustration of your audience. It doesn’t cost much to keep your waiting area well-stocked with a variety of up-to-date magazines, journals or industry-specific publications, and your clients will appreciate the effort.
If you’d like to know more about our waiting area chairs, or any of our other products, please don’t hesitate to get in touch. We’d be delighted to talk you through the options and answer any questions you might have.