In the notes section please include your account reference and previous order number. When we receive your order we will then check it against the old one. If there are any changes to the product [...]
For any damages please notify us within 48 hours of accepting delivery by either calling our Customer Services team on 0161 485 1717 or email the details (including photos of any damage) to firstname.lastname@example.org.
On made to order products it depends at what stage they are at in production. If you need to amend an order (fabric colour etc) this may be possible, but charges may apply. You can cancel an order but [...]